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SOGA 2 IN 1 ELECTRIC NONSTICK BBQ TEPPANYAKI GRILL PLATE STEAMBOAT HOTPOT
The latest trend from Asia - a combination of BBQ and hot pot! SOGA BBQ is the new lifestyle BBQ trend for extremely delicious, impressive and healthy food. With this grill, SOGA expands the range of the traditional tabletop grill, such as raclette or hot stones, by adding a soup area for cooking meat, fish, vegetables, pasta or mushrooms. The grill is extremely easy to use.The SOGA hotpot and grill is unique in Australia! Surprise your family and friends with something new! Perfect for both outdoor & indoor use! SOGA BBQ brings out the best of your ingredients. Whether it's meat, fish, vegetarian or even vegan.
FEATURES
Provides the benefit to enjoy hotpot and grill in two different ways
Non-stick cooking surface
Easy to clean and use
The perfect deal for asian food lovers
The perfect partner for a bbq dinner party
Suitable for 2-8 persons
Two power connectors - hotpot or bbq can be used at the same time or individually
How to clean a non-stick grill:
Once you've finished cooking, make sure to unplug the grill and spray a tiny amount of water while the surface is still warm. Once the surface has completely cooled, simply wipe the grill surface with some damp paper towels, sponge or cloth.
You can immerse the grill surface in water but make sure not to splash any water into the power socket for safety purposes.
Do not use abrasive cleaners, scouring pads or caustic cleaners as they may damage the non-stick surface.
SPECIFICATIONS
Brand: Soga
Certification Number: GMA-506134-EA
Model Number: STMB-949074
Power: 2900W
Voltage: AC220-240V, 50/60Hz
Product Length: 710mm
Hot Pot Diameter: 275mm
Grill Length: 450mm
Weight: 5kg
Colour: Black
Available Quantities: 1 Pc, 2 Pcs
PACKAGE CONTENT
1 x 2 In 1 Electric Nonstick Bbq Teppanyaki Grill Plate Steamboat Hotpot
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Shipping Information:
- Free Shipping Australia-Wide: Excluding Bulky Items (Outside Metro Area)
- New Zealand Shipping: A flat fee will be applied at checkout for shipping to New Zealand.
- Fast Deliveries: We ensure prompt delivery right to your door.
- Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Times: Delivery times vary depending on your location. Most orders within Australia arrive in 3-8 business days.
Returns Information:
- Easy Returns: We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of receipt.
- Return Conditions: Items must be returned in their original condition, unopened box, unworn and with all tags attached.
- Refund Process: Once we receive your return, we will process your refund less shipping/restocking fees within 3-5 business days to the original method of payment.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- How to Return: To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with further instructions.
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.
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Have received the Cameron Sino AM1502NB battery ordered and installed it into the 2015 MacBook Pro. Battery is of the right capacity and is performing as well as Apple originals.
Thumbs up. Recommended.
I bought 13 of these lights and they are amazing. Electrician was extremely happy with the quality and easy installation as well.
I had looked for this rug on multiple sites but found it for a fantastic price on Simply Wholesale. Item it exceptional quality and looks fantastic! Item was dispatched super fast, sadly it was the courier company used that let down the exceptionally lengthy time of delivery - I would suggest using a different courier company
Washed well and irons. I have 2 colours.
Very soft fabric. Beautiful. Fitted on my drawers which are long.
I love the material and colours very happy with it comments received all good
I am walking upright for the first time in four and a half years. My back is aching but I will persist. The aim is to strengthen my hips and thighs so that I regain my balance.
very good size with width suitable for veranda. Matches newly purchased set of acacia stylish seats.
Great service. Prompt delivery and great product we use fir hand sanitising.
