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GETTY STONE RUNNER 80 X 300CM RUG
FEATURES
This elegant collection, consisting of nature-inspired colours and designs, is power loomed from a mixture of heat-set polyester and polypropylene and has a beautifully textured pile containing shed-resistant and anti-static properties.
Both the natural patterns and the soft colour-palette used in this range are designed to create a serene and comforting look on your floors. This highly decorative collection also has quality finishes and all-side binding.
SPECIFICATIONS
Collection: Amber Collection
Colour: Stone
Shape: Runner
Style: Abstract, Geometric
Construction: Power-loomed
Main Materials: Polyester and Polypropylene
Backing Materials: Polypropylene
Pile Height (approx.): 10mm
Total Thickness - Pile + Base (approx.): 12mm
Product Care:
Depending on the foot-traffic your rug receives, rotate the rug at least once every 6 months for an even and balanced wear
Do not expose your rug to direct sunlight. Use appropriate curtains and draperies
Vacuum your rug regularly with a gentle, low-suction setting only. Do not use rotating brush (beater) attachments under any circumstances as they may cause significant damage to area rugs and runners
Roll up your rug in plastic sheet for storage and transport, and use mothballs inside the roll while in storage
Do not use steam-cleaners on area rugs and runners
Do not dry clean area rugs and runners
All stains and spillages are to be spot cleaned only. Do not wash or wet the entire rug
Act immediately to clean all liquid spillages without delay. Scoop up solids first if any
Use paper towel or clean white cloth on both the surface and the reverse side of your rug to blot and absorb spillages. Do not rub or wipe. Repeat the process as necessary
Commercial carpet stain removers can be used for the remaining stain on your rug. However, make sure the product does not contain hydrogen peroxide, bleach or any other whitening agents, and test the product on throw-away fabrics before use
Mild household detergents such as dishwashing liquids can also be used by dabbing with a sponge on the remaining stain after blotting initially.
However, do not soak the area and use suds only. Reblot afterwards with paper towel and apply plain warm water by dabbing again to remove any detergent residue. After this, reblot the area repeatedly to remove moisture and ensure free air circulation around the spot to dry
All rug care instructions above are applicable to the outdoor rugs also
However, outdoor rugs should only be used under covered patios, verandas, balconies, terraces, decks and courtyards, and should not be exposed to direct rain and sunlight
Wet outdoor rugs should be dried by ensuring free air circulation around both the surface and the reverse side in order to prevent mould-forming
For the overall (end-to-end) cleaning of both your indoor and outdoor rugs, make sure to contact a professional rug cleaning specialist
PACKAGE CONTENT
1 x Getty Stone Runner 80 X 300Cm Rug
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FREE Shipping in Australia - Dispatch 1-2 days
Shipping Information:
- Free Shipping Australia-Wide: Excluding Bulky Items (Outside Metro Area)
- New Zealand Shipping: A flat fee will be applied at checkout for shipping to New Zealand.
- Fast Deliveries: We ensure prompt delivery right to your door.
- Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Times: Delivery times vary depending on your location. Most orders within Australia arrive in 3-8 business days.
Returns Information:
- Easy Returns: We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of receipt.
- Return Conditions: Items must be returned in their original condition, unopened box, unworn and with all tags attached.
- Refund Process: Once we receive your return, we will process your refund less shipping/restocking fees within 3-5 business days to the original method of payment.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- How to Return: To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with further instructions.
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.
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I had looked for this rug on multiple sites but found it for a fantastic price on Simply Wholesale. Item it exceptional quality and looks fantastic! Item was dispatched super fast, sadly it was the courier company used that let down the exceptionally lengthy time of delivery - I would suggest using a different courier company
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