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36L DOUBLE DOOR TOWEL WARMER UV STERILIZER
Certified Towel Warmer for beauty industry, hotel spas and for general home use. Sterilisers towels with its UV function and keeps towels warm and heated for use.
Effectively cleans and sterilisers with UV sterilisation, leaving towels and other articles of clothing clean and disinfected.
FEATURES:
Thoroughly and evenly warms both traditional and disposable towels
Built in UV steriliser to keep towels sterilised
Aluminium inner chamber for better heat conduction
Towel basket to easily and orderly store towels
Removable drip tray underneath to avoid dripping
Great for both commercial and family use
Plug and play, no assembly required
RCM and CE certified
SPECIFICATIONS:
Size and Model: RTD-36A - 36L capacity
Colour: White
Door: 2 doors, opens from left to right
Towel Basket: 2 baskets, can be turned on separately
Power: 400 watts
When temperature reaches 70+-10 degrees Celsius (this takes around 15 minutes), machine will stop heating until temperature goes back down to 50+- 10 degrees Celsius (this takes around 15 minutes). When temperature reaches 50+-10 degrees Celsius, machine will start heating again until it goes back up to 70+-10 degrees Celsius (this takes around 20 minutes).
Voltage: 220 V
UV Lamp: 6W
Machine Weight: Approx. 10kgs
Dimensions: 45(w) x 38(d) x 51(h)
Loading Capacity: 40-60 towels
Door made of highly durable ABS material and silicone seal
Please Note: Due to the UV light sanitising action combined with wet towels or tool, some unpleasant odour might occur during the sanitising process.
The machine should only be switched on for a maximum operating time of up to 8 hours per day for the 8L and a maximum of 8-10 hours per day for the larger models. Please only leave towels in an operating machine for a maximum of 2 hours.
Always make sure that towels are actually in the warmer whilst it is switched on. No towels present will cause damage to the unit.
Leaving towels in an operating machine for extended periods of time may cause discolouration and stiffness of the towel. Not adhering to all operating instructions may cause damage.
Important Note: Ongoing Care Instructions
Before your first use, please use a slightly wet towel to clean the towel warmer before first time using the machine (new towel warmers come with iron powder on the seals and inside the machine for protection).
Ongoing daily: You need to clean and wipe the machine daily, at the end of the day, after use.
Please note if you do not follow these instructions, there might be buildup over time inside the machine which might cause rusting to start sometime in the future or any other buildup result. Should that happen, please note we will not be liable.
What happen if you see rusty mark? Please use soft or mild rust cleaners or other natural options to remove rust by wiping gently.
Must be kept in a well ventilated area
PACKAGE CONTENTS
1 x UV Towel Warmer
1 x User Manual
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FREE Shipping in Australia - Dispatch 1-2 days
Shipping Information:
- Free Shipping Australia-Wide: Excluding Bulky Items (Outside Metro Area)
- New Zealand Shipping: A flat fee will be applied at checkout for shipping to New Zealand.
- Fast Deliveries: We ensure prompt delivery right to your door.
- Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Times: Delivery times vary depending on your location. Most orders within Australia arrive in 3-8 business days.
Returns Information:
- Easy Returns: We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of receipt.
- Return Conditions: Items must be returned in their original condition, unopened box, unworn and with all tags attached.
- Refund Process: Once we receive your return, we will process your refund less shipping/restocking fees within 3-5 business days to the original method of payment.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- How to Return: To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with further instructions.
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.
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