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164CM CATTAIL CAT TOWER WITH JUTE SCRATCHING POSTS - BEIGE
Our wooden cat tree measures 58 x 58 x 164 cm (L x W x H) and comes with 6 tiers, providing spacious activity spaces for your lovely kitten. There is a cozy top perch and cat basket bed with soft padded cushions, providing cozy and inviting spots for kittens to relax. And they are crafted of hand-woven natural cattail material, which is comfortable, breathable, and cool. Besides, it comes with 5 scratch-resistant and wear-resistant jute scratching posts, catering to your cat's scratching needs while preserving your furniture. And the interactive plush hanging ball with a bell adds an element of fun and entertainment. Choose this cat tree as a testament to your love and care for your feline, ensuring they have a personal paradise within your home.
Multi-Level Fun: This multi-layer cat tree measures 58 x 58 x 164 cm (L x W x H) and comes with 6 layers for cats to climb up and down. There is a cozy top perch for panoramic views, a large basket cat bed for peaceful naps, and 3 jumping platforms for energetic play sessions.
Natural Jute Scratching Posts: The wooden cat tower is equipped with 5 scratching posts, which are essential for their claw maintenance and stress relief. Moreover, the wrapped ropes are crafted of safe and healthy natural jute, which are designed to withstand sharp claws and frequent use.
Hand-Woven Natural Cattail Material: The perch and bed of this cat tree are meticulously crafted from breathable natural cattail, keeping your cat cozy and cool during long hours of rest. Moreover, it is also sturdy and high-strength for long-lasting durability.
Comfy Lying Experience: The wooden cat tree boasts soft padded cushions with soft plush covering that provide a comfy and skin-friendly touch, bringing warmth and ultimate comfort to your lovely cats. Additionally, the cushions are removable for easy cleaning.
Interactive Danging Ball: This cat climbing furniture is designed with interactive plush dangling balls with bells, which entices play and piques curiosity, ensuring your cat remains engaged and active.
FEATURES
The warm top perch allows your cat to observe its surroundings or take a cat nap
The large cat basket bed provides a spacious nest for your feline to curl up in comfort
Features 3 jumping platforms for your cat to exercise and play
The sisal scratching posts allow kittens to release the scratching urge
The posts are covered by natural sisal ropes, safe, reliable, pet-friendly
The natural cattail through exquisite craftsmanship is smooth and burr-free
The padded cushions provide a warm and soft touch for kittens to nuzzle on it
The cushions can be easily removed for daily cleaning, keep hygienic
The plush dangling balls entice playful interaction and add more fun
SPECIFICATIONS
Color: Beige
Material: Engineered Board, Cattail, Plush, Jute
Overall Dimensions: 58 x 58 x 164 cm (L x W x H)
Diameter of the Perch: 35 cm
Weight Capacity of Each Layer: 10 kg
Net Weight: 13 kg
Box Qty：1(May vary by batch)
Is Assembly Required: Yes
PACKAGE CONTENTS
1 x Cat Tree
1 x User’s Manual
Shipping Bulky Items - If the post code is out of Metro Zone or the courier cannot deliver to your area, we will get in touch if there is any extra shipping costs to pay after you place your order. Please check with us prior to placing your order if not sure.
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Shipping Information:
- Free Shipping Australia-Wide: Excluding Bulky Items (Outside Metro Area)
- New Zealand Shipping: A flat fee will be applied at checkout for shipping to New Zealand.
- Fast Deliveries: We ensure prompt delivery right to your door.
- Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Times: Delivery times vary depending on your location. Most orders within Australia arrive in 3-8 business days.
Returns Information:
- Easy Returns: We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of receipt.
- Return Conditions: Items must be returned in their original condition, unopened box, unworn and with all tags attached.
- Refund Process: Once we receive your return, we will process your refund less shipping/restocking fees within 3-5 business days to the original method of payment.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- How to Return: To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with further instructions.
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.
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