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Free Shipping Metro Australia Wide - Trusted Australian Supplier Since 2010 - Australian Stock - Bulk Discounts - Shipped Over 1 Million Parcels
The i.Pet 5L Smart Dual Bowl Pet Feeder is the ultimate game-changer for multi-pet households, specifically engineered to end mealtime conflicts and bring harmony to your home. Featuring an innovative one-to-two way splitter and a dual-bowl design, it ensures each of your furry friends has their own dedicated eating space, effectively eliminating food guarding and ensuring a peaceful, "one bowl per pet" experience. Staying connected to your pets has never been easier thanks to its advanced 5GHz/2.4GHz dual-band WiFi compatibility, which offers a faster and more stable connection than standard feeders, allowing you to remotely schedule up to 10 meals daily with precise portion control via a seamless smartphone app. The massive 5L transparent food tank stores weeks of dry kibble, keeping it crunchy and fresh with an integrated desiccant box, while the 10-second customizable voice recorder lets you call your pets to dinner with the comfort of your own voice even when you're miles away. Designed for absolute reliability, this feeder features a dual power supply system that combines a 5V adapter with a battery backup (3 x D-size batteries, not included) to ensure your preset feeding schedules are executed even during power outages or WiFi disconnections. Complete with a pet-proof button lock to prevent overfeeding and removable food-grade ABS bowls for effortless cleaning, the i.Pet feeder is the perfect blend of scientific nutrition, cutting-edge technology, and peace of mind for every modern pet parent.
Cyber Security Guarantee
Security Updates: This device will receive security updates until at least March 31, 2027
Vulnerability Reporting: If you discover a cyber security issue with this product, please report it to cs@newaim.com.au. We will acknowledge receipt within 7 days and provide status updates every 30 days until the vulnerability is resolved.
Features
Innovative dual bowl design
Massive 5L food storage
2.4G/5G WiFi app control
Remote app feeding
10s voice custom meal call
Precise and scientific feeding system
Button lock function
Removable food tray
Reliable dual power supply backup
Transparent food tank for monitoring
Easy to clean
Supports IOS and Android devices
Note: During a power outage, when running on battery power, the unit will only carry out preset feeding schedules and Wi-Fi remote control is unavailable. For uninterrupted smart features, it is recommended to keep the feeder plugged into mains power for regular use.
Specifications:
Brand: i.Pet
Colour: White
Material: ABS plastic
Food bowl material: Food grade ABS
Food tank capacity: 5L
Food: Dry pet food only (diameter: 5-12mm)
Feeding Settings: 1 - 10 meals per day, 1 - 15 portions per meal
Portion Size: 10g ± 2g per portion
Voltage: AC 100-240V
Power: 5V/1A, 5W
Standby Power: 3 x D size alkaline batteries (not included)
Overall Dimensions: 48cm x 17cm x 34cm
Assembly Required: Yes
Number of Packages: One
Package Content
i.Pet 5L Dual Bowl Pet Feeder x1
User Manual x1
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FREE Shipping in Australia - Dispatch 1-2 days
Shipping Information:
- Free Shipping Australia-Wide: Excluding Bulky Items (Outside Metro Area)
- New Zealand Shipping: A flat fee will be applied at checkout for shipping to New Zealand.
- Fast Deliveries: We ensure prompt delivery right to your door.
- Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Times: Delivery times vary depending on your location. Most orders within Australia arrive in 3-8 business days.
Returns Information:
- Easy Returns: We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of receipt.
- Return Conditions: Items must be returned in their original condition, unopened box, unworn and with all tags attached.
- Refund Process: Once we receive your return, we will process your refund less shipping/restocking fees within 3-5 business days to the original method of payment.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- How to Return: To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with further instructions.
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.
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Awesome
Great product. Prompt delivery
Amazing!
The price, the delivery, the customer service (answering a query) and the actual product.
My showers are now heavenly!
I can not recommend Simply Wholesale enough!
Very happy with the product and the finish once it was installed
Wow.. I am surprised but concerned if I did the right thing after contacting support as they told me bad news for the delivery delivery
I've bought several training weapons & this one is the best - strong, straight & effective.
Kitchen Sink 55x45cm Granite Stone Sink Single Bowl Black
Works perfectly.
Unfortunately l need to return the filter
It doesn’t have a spraybar option
The product didn’t come in a product box
