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This garden sofa set is the perfect addition to your backyard, terrace, or patio, providing a comfortable and inviting space for chatting with family and friends or simply relaxing and enjoying the outdoors. Sturdy and durable material: Douglas fir wood is known for its strength and durability. Its rich reddish-brown colour and unique grain patterns exude a warm and natural vibe. With good stability and resistance to weathering, it is ideal for crafting indoor and outdoor furniture.Comfortable seat experience: This outdoor furniture, complete with thickly padded cushions, offers a comfortable seating experience.Well-ventilated and pooling prevention: The slatted design promotes optimal airflow and effectively prevents water pooling, ensuring a dry and comfortable seat.Modular design: This outdoor furniture set has a modular design, making it completely flexible and easy to move around, so you can create a customised outdoor furniture arrangement. Good to know:To make sure your outdoor furniture stays beautiful, we recommend protecting it with a waterproof cover.
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FREE Shipping in Australia - Dispatch 1-2 days
Shipping Information:
- Free Shipping Australia-Wide: Excluding Bulky Items (Outside Metro Area)
- New Zealand Shipping: A flat fee will be applied at checkout for shipping to New Zealand.
- Fast Deliveries: We ensure prompt delivery right to your door.
- Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Times: Delivery times vary depending on your location. Most orders within Australia arrive in 3-8 business days.
Returns Information:
- Easy Returns: We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of receipt.
- Return Conditions: Items must be returned in their original condition, unopened box, unworn and with all tags attached.
- Refund Process: Once we receive your return, we will process your refund less shipping/restocking fees within 3-5 business days to the original method of payment.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- How to Return: To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with further instructions.
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.
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Great product. Prompt delivery
Amazing!
The price, the delivery, the customer service (answering a query) and the actual product.
My showers are now heavenly!
I can not recommend Simply Wholesale enough!
Very happy with the product and the finish once it was installed
Have received the Cameron Sino AM1502NB battery ordered and installed it into the 2015 MacBook Pro. Battery is of the right capacity and is performing as well as Apple originals.
Thumbs up. Recommended.
I bought 13 of these lights and they are amazing. Electrician was extremely happy with the quality and easy installation as well.
Prompt delivery, product as described, seems to be working well
broke straight away to flimsy waste of money
Just what I hoped for. And arrived so promptly.
Thanks
Product is always recommendable ... it's the shipping that is incredible, Delivered in under 40 hours from placing the order to rural Victoria.. and not for the first time. Exceptional and appreciated!
