Alcatel Lucent M3 Deskphone Gray
Description
ALCATEL-LUCENT M3 2.8″ BACKLIGHT SCREEN; 2X GIGABIT; 1 USB-C + 1 USB-A; 6 PROGRAM KEYS; SUPPORT WIFI DONGLE; POE; (WITHOUT PSU)
Basic enterprise-grade with B/W graphical display. Built with super wideband HD audio technology, the M3 IP deskphone delivers outstanding audio clarity. The series supports advanced telephony features including 8 line keys with LED indicator, 4 menu keys. With clear function keys, and a 4-way navigation button with OK key, it enables an intuitive navigation and easy operation.
FEATURES
The M3 DeskPhone from Alcatel-Lucent Enterprise offers a rich SIP communications experience with intuitive navigation and conversation comfort.
The user experience is enhanced with a 4-way navigation key, 6-line keys, 4 soft keys and a user-friendly interface.
The M3 DeskPhone includes USB A/C ports making it more than a phone. It is possible to connect to a PC as an external loudspeaker to take advantage of the super wide band speaker phone or plug external devices such as Expansion Module (EM20 or EM200), headset, conference module etc. The M3 DeskPhone supports a Wi-Fi dongle.
This compact DeskPhone provides super wideband audio in hands free mode with echo canceling and double talk performance. The M3 DeskPhone includes an adjustable foot stand.
The standard SIP protocol provides the rich telephony features supported by the major open SIP servers in the market.
The M3 DeskPhone can operate in Power over Ethernet (PoE) mode.
Telephony features
• 8 SIP accounts
• Call forward, call waiting, call transfer, call hold/resume, redial
• Mute/unmute, voicemail, DND, autoanswer
• Local 5-party conference
• Call log, local contacts (1000)
Audio characteristics
• G.722, OPUS, iLBC
• G711 (A-law and Mu-law), G.729AB
• VAD (Voice Activity Detection), Comfort Noise Generation (CNG)
• Acoustic echo cancellation
• DTMF: In-Band, RFC2833, SIP INFO
• Hearing Aid Compatible (HAC)
Power
• Power over Ethernet (IEEE 802.3af), Class 2
• External Power supply: 5V/2A (Optional accessory)
Connectivity
• RJ-45 LAN: 10/100/1000M Ethernet
• RJ-45 PC through 10/100/1000M Ethernet
• switch
• RJ-9 connector for corded handset
• USB Type A and USB Type C
Network and protocols
• SIP v2 (RFC3261)
• Static IP and DHCP
• IPv4/IPv6
• IEEE 802.1AB/LLDP-MED/QoS
• TR069
Configuration
• Web-based management
• ALE Easy Provisioning Server(EPS)
• ALE Easy Deployment Server(EDS)
Security
• Authentication: Basic or digest, 802.1x
• Denial of service (DoS) attack protection: Flooding
• ARP Spoofing protection
• Transport: TLS 1.2/1.0 and SRTP
• Shipped with (X509v3) certificate installed
¬ Certificates for 802.1x EAP-TLS
(either Alcatel-Lucent or customer certificates)
• Supporting SHA2 ALE Certificate, SCEP, OpenVPN
Languages
• Multi-language support (menu):
• Arabic, Chinese (simplified), Chinese (traditional), Czech, Danish, Dutch, English (American), English (British), Estonian, Finnish, French, German,
Greek, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese,
Russian, Slovak, Slovenian, Spanish, Swedish, Turkish
Regulatory Standards
Safety
• EN 60950-1: 2006 +A11: 2009 +A1: 2010 +AC: 2011+A12: 2011 +A2:2013
• IEC 60950-1: 2005 +A1: 2009 +A2: 2013
• EN 62368-1: 2014 +A11: 2017
• CAN/CSA-C22.2 NO. 60950-1-07 +Am1: 2011
• +Am2: 2014, ANSI/UL 60950-1-2014 EMC
• EN 55032, CISPR 32
• EN 55024, CISPR 24
• EN 61000-3-2, EN 61000-3-3
• FCC 47 CFR Part 15 B Subpart B
• ICES-003 Issue 6 Canada
• ETSI EN 301 489-1
• ETSI EN 301 489-17
• EN 55024
• CISPR 24
• CISPR 32
• EN 55032
• EN 61000-3-3 / IEC 61000-3-3
Eco design
• ErP 2009/125/EC, WEEE 2012/19/EU
• ROHS 2011/65/EU, CHINA ROHS 2: GBT 26572-2011
• REACH: European regulation: N° 1907/2006
• Proposition 65
• Packaging: EU Directive 94/62/EC
Hearing aid compatibility
• US: Section 68.316 (HAC) and 68.317 of FCC 47 C.F.R. Part 68
• Canada: CS-03 Part V, Issue 9 +Amendment 2
• Australia/NZ: AS/ACIF S040: 2001
Environmental Conditions
• Operating temperature: -5°C to +45°C
• Relative humidity: 5% to 95%
• Storage/transportation temperature:
• -25°C/+70°C
SPECIFICATIONS
Physical characteristics
• Height: 183mm (7.2 inches)
• Width: 207mm (8.2 inches)
• Depth: 35mm (1.4 inches)
• Weight: 806g (1.78lb) incl. handset and foot stand
• Color: Gray
• Adjustable foot stand: 40° and 55°
• Wall mountable
Display
• 2.8 inches graphical black/ white
128×64 LCD with backlight
Keys
• 6 line keys with LED
• 4 menu keys
• Volume control keys (+ and -)
• Navigator: 4 way navigation + OK
• Hands-free, mute and message keys
• Call hold, call transfer and redial key
• Dial pad
PACKAGE CONTENTS
1 x Alcatel Lucent M3 Deskphone Gray
1 x Wired wideband headset
1 x Foot stand
1 x 1.5m Ethernet cable (cat5e)
1 x Safety sheet
1 x Quick user guide
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.